Help & Guide

Everything you need to get your live sports and venue events into the calendar app you already use, plus how to split them into focused, granular calendars.

Getting started

FanFeed turns the teams, leagues, and venues you follow into a live calendar feed (an .ics subscription). Subscribe once and every game, match, and show lands automatically in Apple Calendar, Google Calendar, Outlook, or any app that reads calendar feeds. Kickoff times update themselves, so you never import anything again.

Pick what you follow in Build My Calendar. Your Full Calendar always contains everything you follow in one feed. From there you can optionally split it into smaller calendars (see Granular Calendars).

Subscribe your feed

On your My Account page, open the Calendar Feeds tab. Each feed has two buttons:

• Open In Calendar. One click hands the feed to your default calendar app and subscribes you.
• Copy Link. This copies the feed URL so you can paste it into any app manually.

Apple Calendar

1. Copy the feed URL from your account page.
2. Open Calendar then choose File then New Calendar Subscription.
3. Paste the URL and click Subscribe.
4. Set auto-refresh to Every Hour.

More detail: Add to Apple Calendar.

Google Calendar

1. Copy the feed URL from your account page.
2. Open Google Calendar then choose Other calendars then From URL.
3. Paste the URL and click Add Calendar.
4. Google updates subscribed feeds roughly every 8 to 24 hours; you can't force it sooner.

More detail: Add to Google Calendar.

Outlook

1. Copy the feed URL from your account page.
2. Open Outlook Calendar then choose Add Calendar then From Internet.
3. Paste the URL and click OK.
4. Set the update frequency in Advanced options.

More detail: Add to Outlook.

Granular Calendars

Your Full Calendar bundles everything together. Granular Calendars let you carve that into separate feeds, for example a "Game Days" calendar and a separate "Concerts" calendar that you can subscribe to on their own. Your Full Calendar still includes everything no matter how you split it, so nothing is lost.

Create a calendar

1. Go to My Account → Calendar Feeds tab.
2. In the Granular Custom Calendars panel, click + New Calendar.
3. Give it a name (e.g. Concerts) and click Create.

Add sports & venues to it

Everything you follow shows up as a row. To move a row into a calendar:

• Drag the row onto the calendar, or
• use the dropdown on the right of the row and pick the calendar.

Anything you haven't filed into a custom calendar sits under Unsorted. Unsorted items still appear in your Full Calendar. They're just not in a custom one yet. To pull an item back out of a calendar, set its dropdown to Unsorted.

Subscribe to a custom calendar

Each custom calendar has its own Open In Calendar and Copy Link buttons, exactly like the Full Calendar. When you subscribe, it carries its own name into your calendar app, so your "Concerts" calendar is easy to tell apart from the rest.

Rename or delete

• Rename: click the calendar's name, type a new one, and press Enter. (Apps you already subscribed keep the old name until you subscribe again.)
• Delete: click Delete. The sports and venues in it move back to Unsorted and are never removed from your Full Calendar.

How often feeds update

FanFeed updates your feed continuously as schedules change. How quickly that reaches your calendar depends on your app, not on us:

• Apple Calendar. Set refresh to "Every hour" when subscribing for the freshest results.
• Google Calendar. Google refreshes subscribed feeds roughly every 8 to 24 hours, and you can't force it sooner.
• Outlook. Timing varies. Set the update frequency in the calendar's advanced options.

Managing your plan

Your current plan, trial status, and renewal date live on the Plan tab of My Account. From there you can start a subscription or open the billing portal to update your card, change plans, or cancel. Payments are handled by Stripe. See our Privacy Policy for details.

Troubleshooting

An event isn't showing up

Check the event preview on your account page, which shows the next 30 days. If the event is there, it's in your feed and your calendar app just hasn't refreshed yet (see refresh timing). If it's not in the preview, make sure you're following that team or venue in Build My Calendar.

My calendar looks out of date

This is almost always app refresh timing. Apple users can lower the refresh interval, while Google users may need to wait for its next sync. Subscribing again forces an immediate pull.

A venue I want isn't listed

We're always expanding venue coverage. Email us the venue name and city and we'll look into adding it.

Contact support

Still stuck? Email support@fanfeed.tv and we'll help.

Go to My Account